24 hour control room: 0845 370 5098 Coventry: 024 7648 6000 Warwick: 01926 760 000 Stratford Upon Avon: 01789 588 008
Keyholding and Alarm Response
Across Coventry, Warwickshire, Stratford Upon Avon & Leamington Spa
Q: Its 2am, the alarm at work has gone off! Do you really want you or your staff to deal with it?
A: Don't let them, let PatrolGuard do it!
Keyholding & Alarm Response Services – Coventry & Warwickshire
Reliable. Local. 24/7 protection for your business.
When an alarm goes off in the middle of the night, the last thing anyone wants is a panicked phone call or a risky drive across town. At PatrolGuard, we take that stress away. Our keyholding and alarm response service gives you round-the-clock peace of mind, knowing a trained professional will attend your premises quickly and safely — every single time.
Why businesses choose PatrolGuard
We’re a local team who genuinely care about keeping Coventry and Warwickshire businesses safe. When you hand us your keys, you’re trusting us with something important — and we take that responsibility seriously.
Here’s what you can expect from us:
- SIA-licensed responders who follow strict industry standards and best practices.
- Secure key storage using sealed pouches, coded safes, and full audit trails.
- A fast, reliable call-out service from people who know the area and can get to you quickly.
- Friendly, approachable support from a real team you can pick up the phone to any time.
How our keyholding & alarm response works
We keep things simple and transparent. Once you’re set up with us:
- We securely hold a spare set of your keys in our dedicated storage facility or in sealed pouches carried by our mobile patrol units.
- If your alarm activates, our 24/7 control room receives the notification and immediately dispatches a trained responder.
- We attend your premises, check for signs of intrusion, secure the site, liaise with emergency services if needed, and make sure everything is safe before we leave.
- You get a full incident report, so you know exactly what happened and what actions were taken.
No stress. No waking up staff. No unnecessary risk.
A safer, smarter choice for your team
Relying on employees for alarm call-outs can put them in difficult — and sometimes dangerous — situations. Our service removes that risk completely.
With PatrolGuard, you benefit from:
- 24/7 protection without disturbing your team at unsociable hours
- Reduced liability by using trained professionals instead of untrained staff
- Faster response times, thanks to our local coverage
- A tailored service designed around your building, alarm system and procedures
We’re here to protect people as much as property.
Who we support
Our keyholding and alarm response service is trusted by businesses of all sizes, including:
- Offices & business parks
- Schools, academies, and universities
- Retail shops & hospitality venues
- Factories, warehouses & industrial units
- Residential management companies & landlords
We specialise in Coventry, Warwick, Leamington Spa, Kenilworth, Stratford-upon-Avon and the surrounding areas — so you’re dealing with a genuinely local team.
Our promise to you
With PatrolGuard, you’ll never feel like just another contract. We take the time to understand your site, your risks and your priorities. We carry out an initial survey, agree clear procedures with you, and make sure our responders know your premises inside out.
You’ll always get:
- A dependable service
- Honest communication
- Clear, straightforward pricing
- Real people who care about doing a good job
Get a simple, no-obligation quote
Protect your business, reduce risk for your staff, and get real peace of mind with a local keyholding and alarm response partner you can trust.
Call us on 01926 760 000 or send us a quick enquiry — we’re here 24/7.
Would you like more information?
Hit the button below to find out how much it will cost to help protect your business
If you are still using staff members who are on-call to deal with your office alarm, you may need to consider:
- Work/life balance; over weekends and on Bank/Public holidays
- Corporate Manslaughter Act – owners, Directors & Managers at risk
- Disturbed sleep at night
- Forced to leave spouse and children alone at home for extended periods
- Arranging an emergency child minder
- Are they a drink driving risk, how soon can they drive after having their last drink?
- Driving whilst tired, half asleep and rushing to respond at night
- Next day fatigue, ineffective in meetings, dangerous in charge of machines
- What happens when they take holiday or are off sick, who else can you rely on to cover their role?
- Health & safety of employees whilst on site, at night, alone
- Lone worker compliance, what’s your hourly check call system?
- Late for work the following morning or possibly an emergency day off
- It may cost you more, through extra pay or time off in lieu if staff are on-call
- They may be entering a potentially dangerous situation, with the risk of disturbing intruders
- Untrained and vulnerable staff, the work place often looks and feels very different at night…
PatrolGuard holds keys for over 350 customer with an average response time of 10 minutes
Call us on 01926 760 000 to find out more
Your building is secure
With PatrolGuard acting as your main key holder, one of our mobile patrol units will be quickly dispatched to your premises in the event of any alarm activation. We will find out why the alarm activated, and quickly resolve any issues. We will take responsibility for the building and ensure that it is secure, calling the Police if necessary. We will reset the alarm, and leave you a report for the morning.
Your staff are safe
No concerns about Director’s responsibilities (or liabilities); your staff are not in danger and their sleep is not interrupted. Our people are robust, intelligent and well-trained, and armed with common-sense. Our responders are monitored and tracked by our Duty Manager, who will send backup if necessary. One way or another, if there is a problem we will escalate it, until it is fixed.
