How easy is it to sign up?
How easy is it to sign up to PatrolGuard? We often get asked how easy it is and when we do finalise everything we often get comments with 'oh is that it?'. Below is how simple it can be.....
If you’re looking to enlist the help of a professional security services provider, you’re in the right place!
PatrolGuard has been Operating and protecting businesses across Coventry and Warwickshire since 2008, working with clients from a wide range of industries. So what happens when you sign up for our services? How long does it take? We take a look at the journey from initial enquiry to handing over your keys….
What’s the first thing that will happen when I enquire?
When you enquire about our services, the first thing is a have an initial conversation with you about how we can help and what services you may benefit from. From there depending on the outcome of that conversation we send you an email with an official quotation or we will arrange a time, that suit you, to come to visit you at your site so you can understand the options available while answering any of your questions. From there we can provide an accurate quote.
What type of information do I need to provide to get a quote?
To prepare a quote we’ll need your full name and contact details, the name of the company and the full postal address. Additional information about what you are looking for and your email address is always handy. Please find here the contact form you need to fill out.
Will you need to visit my business to give me a quote?
It depends. We usually like to meet you in person plus you can find out that you can trust us with your keys. If we are going to work together, we always find it best to meet face-to-face.
How long will it take to get a quote?
From the initial contact, we can provide a quote in as little as an hour. if we meet at your site, a formal quote can take up to 2 working days to send after the meeting. However, usually, we do this on the same day.
What happens when I accept a quote?
Our Operations Manager, Gareth, will get in touch to arrange a convenient time and date for a site survey to put together the information we need to gain safe entry to your property and deal with the alarm. If it's patrol or lock-ups, then we would go over exactly what is needed to be done on-site so we can complete the job at hand. We will train our staff for your sites.
How quickly can you put services in place?
Once we’ve conducted the site survey, we can put services in place on the same day. As long as you have told your monitoring company we are the first keyholders, we can respond that very night.
How long will the contract be for?
The normal length of a key holding contract is 12 months, but we offer a bespoke service so we can offer a short-term/short-notice solution to suit any requirement or budget.
How often is the contract reviewed?
All contracts are reviewed on an annual basis. If your information has changed during the contract period, i.e. a new person has started and will be looking after security, we can update your details any time via telephone.
Ready to receive your free, no-obligation quote? Visit our ‘Quote Request’ page or call us on 0845 370 5098.
We look forward to hearing from you!
