FAQ - When buying our services

August 9, 2021

We’re looking at 5 frequently asked questions to give you more insight into our services and how they work.

 Do you respond to fire alarms?

The answer is ‘yes’! As part of a key holding and response service, we’ll attend and deal with a fire alarm system activation.

Do you respond to CCTV activations?

Of course! If you want this set-up simply ask. We’ll attend and deal with CCTV activations as part of a key holding and response.

What happens if my business is broken into?

If we attend your business property and find that it has been broken into, we’ll contact the Police right away and see what we need to do to cure the site. If required, we’ll contact you and remain on site until you arrive or if you are happy with our suggested action, we will start putting it in place.  

Do you supply an incident report following an attendance?

Yes, we will leave a written report of the activation to advise what happened, what we did on site, how we resolved it and if there is any further action to be taken.

Can you randomly visit to check on my property during night-time hours or at the weekend to make sure it’s secure?

Yes, we can arrange for that to happen. One of our guards can attend your property during night-time hours or at the weekend to act as a visible deterrent to anyone watching your property. We can do this as many times as you need and pay per visit.

We can do external or internal patrols. Check windows, doors and do our foot patrols as many times as you like. It really depends on what your requirement are.

Ready to receive your free, no-obligation quote? Visit our Quote Request page or call us on 01926 760 000. We look forward to hearing from you!

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