FAQ - When buying our services
We’re looking at 5 frequently asked questions to give you more insight into our services and how they work.
Keyholding & Alarm Response FAQ – PatrolGuard Coventry & Warwickshire
As a trusted security services provider in Coventry and Warwickshire, PatrolGuard is often asked about how our key holding and alarm response services work in real-world situations. Below, we’ve answered some of the most common questions from our clients.
Do you respond to fire alarms?
✅ Yes. As part of our key holding and response service, our trained security officers will attend and manage a fire alarm activation at your premises. We ensure the site is safe and liaise with the appropriate services if required.
Do you respond to CCTV activations?
✅ Absolutely. If you have a monitored CCTV security system, we can attend in the event of an activation. Our officers investigate the cause, secure the site, and take the necessary next steps.
What happens if my business is broken into?
If we attend and discover that your business has been broken into:
- We immediately contact the Police.
- We assess the damage and take steps to secure the site.
- If needed, we contact you for further instructions.
- We remain on-site until you arrive — or, if you’re happy with our suggested actions, we’ll start resolving the issue straight away.
This ensures minimal disruption and maximum peace of mind.
Do you provide an incident report after attendance?
✅ Yes. After each activation, we leave a detailed written incident report outlining:
- What triggered the response
- What actions we took on site
- How the situation was resolved
- Any recommendations for further action
This gives you full transparency and documentation for insurance or compliance purposes.
Can you carry out random property checks at night or weekends?
✅ Yes. We can arrange random mobile patrols during evenings, nights, or weekends to make sure your premises remain secure.
Our officers can:
- Conduct external or internal patrols
- Check doors, windows, and access points
- Carry out foot patrols as frequently as required
This provides a visible deterrent to anyone monitoring your property and ensures early detection of potential risks.
Why Choose PatrolGuard in Coventry & Warwickshire?
- Trusted by over 300 businesses across the region
- Established in 2008 with a proven track record
- Local expertise means faster response times
- Fully trained, accredited, and professional security officers
Get Your Free Quote Today
Don’t leave your business security to chance. PatrolGuard provides key holding, alarm response, and mobile patrols across Coventry, Warwickshire, and surrounding areas.
📞 Call us today on 01926 760 000 or visit our Quote Request page to get your free, no-obligation quote.
👉 PatrolGuard – your local partner for professional, reliable business security.
